Frequently Asked Questions

Everything you need to know about upgrading your living space.

What is the standard shipping timeframe for Magnus Home Products?

Most orders are processed within 1-2 business days. Standard ground shipping typically takes 3-7 business days depending on your location within the continental United States.

Do you offer a warranty on your home fixtures?

Yes, all Magnus Home Products come with a limited lifetime warranty covering manufacturing defects in materials and workmanship to ensure your peace of mind.

What is your return policy for large items like sinks and tubs?

We offer a 30-day return window for unused items in their original packaging. Please note that large freight items may be subject to a restocking fee and return shipping costs.

How can I track the status of my order?

Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.

Are your products compatible with standard US plumbing?

Absolutely. All of our kitchen and bathroom fixtures are designed to meet standard US plumbing specifications for seamless installation in your home.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.